Privacy Policy

Introduction

Account First Global (“we,” “our,” “us”) is committed to safeguarding the privacy of individuals (“you,” “your,” “clients”) who engage with our services. This Privacy Policy describes our personal data processing practices and your legal rights under applicable regulations.

Information We Collect

We collect various categories of personal information, including:

  • Identifying information: name, business name, contact details
  • Financial data: records, documents, tax, payroll, and VAT information
  • Usage data: service access logs, communications, and support interactions
  • Other relevant business documents necessary for our services

Purpose of Processing

Your personal information is processed for:

  • Providing professional services in bookkeeping, tax, VAT, payroll, reporting, and cleanup projects
  • Meeting legal, regulatory, and compliance obligations
  • Internal auditing, quality management, record keeping, and customer support
  • Communicating service updates, transaction notifications, and responding to queries

We only process data as required for contract fulfillment or as mandated by law. We do not use sensitive data for any purpose other than those allowed under applicable regulations.

Legal Basis of Processing

Where required by law, we process personal information under these legal bases:

  • Contractual necessity (fulfilling agreements for requested services)
  • Legal compliance (tax, VAT, payroll mandates, and regulatory requests)
  • Legitimate interests (improving our services) Consent, if additional processing or communication is needed (e.g., marketing)

Data Protection & Security

Stringent physical, technical, and organizational measures safeguard client data from unauthorized access, alteration, or disclosure. Only authorized personnel access client information, and all electronic transfers are encrypted and subject to strict controls.

Data Retention

Personal information is retained only as long as necessary to fulfill its purpose or comply with legal requirements. Clients may request deletion of personal data, except where retention is mandatory for statutory, legal, or audit reasons.

Sharing and Disclosure

Account First Global does not sell, trade, or rent your information. Data may only be shared with:

  • Trusted service providers who adhere to equivalent privacy standards
  • Government authorities, courts, or regulatory bodies, if lawfully required
  • Other agents necessary for delivery of contracted services

All sharing is limited to the necessary minimum and supported by written agreements or legal obligations.

International Data Transfers

Where personal data is transferred outside your jurisdiction, we implement appropriate safeguards such as standard contractual clauses, ensuring your data remains protected to the highest standard.

Your Rights

You have the right to:

  • Access: Know what personal data is being processed
  • Rectification: Request corrections to inaccurate data
  • Deletion: Ask for erasure of personal data (where lawful)
  • Restriction: Limit processing under certain conditions
  • Data portability: Obtain a copy of your data in a structured format
  • Object: Refuse certain types of processing, including direct marketing

Requests should be directed to the Account First Global privacy contact listed below.

Consent & Updates

By using Account First Global services, you consent to data collection and processing as described. This Privacy Policy may be updated to reflect changes in law, practices, or technology; updates will be posted and clients will be notified as appropriate.

Contact and Complaints

For privacy-related queries, to exercise your rights, or to register a complaint, contact:

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